Refund Policy
At Drumnuts, we strive to provide high-quality digital products and ensure customer satisfaction. However, we understand that situations may arise where you may need a refund. Please read our refund policy carefully:
1. Refund Eligibility
1.1 Refunds are only available for purchases with a total value of up to £25.
1.2 Refund requests must be made within 30 days of the purchase date.
1.3 Refunds are applicable only if the product is defective or not as described.
2. Non-Refundable Items
2.1 Refunds are not available for digital products that have been successfully downloaded unless the product is proven to be faulty.
3. How to Request a Refund
3.1 To request a refund, please contact us at [insert contact email] with your order number and a detailed explanation of the issue.
3.2 Refunds will be processed within 7-10 business days after approval.
4. Exceptions
4.1 Drumnuts reserves the right to decline refund requests that do not meet the eligibility criteria.
5. Contact Information If you have any questions about this policy, please contact us at connect@drumnuts.com.
Thank you for choosing Drumnuts!